Privacy Policy — hb777 Protects Your Information

Last Updated: 2026

1

Introduction & Scope of Application

hb777 is a trusted online gaming platform in Bangladesh. We place the highest priority on the privacy of our members. This Privacy Policy ("Policy") describes how hb777 collects, stores, uses, and discloses your personal information when you use our website, mobile platform, and related services.

This Policy applies to all users of hb777's services — both registered members and guests. By using our platform you agree to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact us at [email protected].

This Policy may be updated from time to time. Any changes will be published on this page and for significant changes we will make reasonable efforts to notify you.

2

What Information We Collect

hb777 collects various types of information to provide its services, ensure security, and improve the user experience. The categories of information collected are described in detail below:

2.1 Identity & Contact Information

At the time of account registration we collect:

Full name and date of birth (for age verification — only for those aged 21 or above)
Mobile number and email address
Bangladesh address (including district and division)
National ID card or passport number (for identity verification)

2.2 Financial Transaction Information

For deposits and withdrawals we collect relevant payment information, including — bKash, Nagad, Rocket or Upay account details, bank account numbers, and transaction history. We never store your full PIN or password.

2.3 Technical & Device Information

IP address and device type
Browser version and operating system
Website access time, session duration
Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

Your gaming history, betting details, win and loss records, and bonus usage information are recorded. This information is used for responsible gaming monitoring and service quality improvement.

Information Provided Directly

Information you provide yourself through registration, login, or support is directly collected data.

Automatically Collected Information

While using the platform, some information is automatically collected through server logs, cookies, and analytics tools.

3

Purpose of Using Information

hb777 uses collected information only for legitimate and recognized purposes. The main purposes for which we use information are described below:

3.1 Service Operation & Improvement

Creating, verifying, and managing accounts
Processing deposit and withdrawal transactions
Providing gaming services and bonus offers
Identifying and resolving technical issues on the platform

3.2 Security & Fraud Prevention

Account protection and preventing unauthorized access
Prevention of financial fraud and money laundering (AML compliance)
Age verification — ensuring access only for those aged 21 or above
Detecting and preventing multiple accounts

3.3 Customer Support

When you contact us via live chat or email, we use your account and transaction information to resolve your queries effectively. hb777's customer support team provides assistance in both Bangla and English 24/7.

3.4 Responsible Gaming Monitoring

By analyzing your gaming behavior we identify unusual patterns and provide assistance to members when needed. This is an integral part of our responsible gaming program.

3.5 Communications & Notifications

Transaction confirmation messages, security alerts, and relevant platform updates are sent to your registered mobile number or email. Your consent is obtained before sending marketing messages.

4

Data Storage & Security Measures

hb777 uses industry-standard security technology to protect your information. Our security framework is described below:

4.1 Technical Protection

All data is transmitted through SSL (Secure Sockets Layer) encryption
Sensitive data is stored in encrypted form on servers
Regular Security Audits are conducted
Firewall and anti-malware systems remain active
Two-Factor Authentication is available

4.2 Data Retention Period

We retain your information while your account is active. Even after account closure, certain information may be retained for a defined period due to legal obligations, dispute resolution, or applicable regulations.

4.3 Access Control

Only authorized personnel may access your information as needed and for specific purposes. All access is logged and regularly reviewed. Staff are bound by strict confidentiality agreements.

If we become aware of any unauthorized access or security breach, we will notify you and the relevant authorities as soon as possible in accordance with legal requirements.

5

Disclosure of Information to Third Parties

hb777 does not sell or rent your personal information. However, information may be shared in specific circumstances:

5.1 Service Provider Partners

Minimum necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and banks), identity verification, and technical infrastructure management. These partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information to comply with court orders, legitimate requests from government or regulatory bodies, or applicable legal requirements. Such disclosures are always limited to within a legal framework.

5.3 Business Transfers

In the event of any merger, acquisition, or asset transfer, your information may form part of the process. However, in such circumstances we will notify you in advance and the new entity will maintain standards equivalent to this Privacy Policy.

5.4 With Your Consent

Outside the circumstances mentioned above, we will obtain your explicit consent before sharing information with any third party for any other purpose.

6

Cookies & Tracking Technologies

hb777 uses cookies and similar technologies on its website and platform. Cookies are small data files stored on your device that help improve your browsing experience.

Essential Cookies

Essential for maintaining login sessions, security verification, and saving language preferences. These cannot be disabled.

Analytics Cookies

Collect information about platform usage to help improve service quality.

You can control or delete non-essential cookies through your browser settings. However, this may limit the functionality of some services.

7

Your Rights Regarding Your Information

You have the following rights regarding your personal information. To exercise these rights, contact [email protected]:

Right of Access

You can request to know what information we hold about you and receive a copy of it.

Right to Rectification

If any of your information is inaccurate or incomplete, you can request that it be corrected.

Right to Erasure

In certain circumstances you can request that your information be deleted, though this may not be possible if legal obligations exist.

Right to Restrict Processing

In certain circumstances you can request that the processing of your information be restricted.

Right to Object

You can object to your information being used for specific purposes.

Right to Withdraw Consent

You can withdraw consent at any time for any use of information that was given on the basis of consent.

After receiving any request regarding your information, we make every effort to respond within a reasonable time. For complex requests, processing may take longer.

8

Protection of Minors

hb777 provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors. Age verification at the time of registration is a mandatory part of our process.

If we become aware that a minor's information has entered our system, we will immediately delete that information and close the associated account. If a parent or guardian believes their child has registered on our platform, please contact [email protected] without delay.

9

International Data Transfers

For the operation of hb777's services, some information may be stored or processed on servers located outside Bangladesh. For such transfers we ensure that:

The standard of data protection is equivalent to or higher than the standard described in this Policy
Appropriate agreements have been executed with third-party providers
SSL encryption and other security measures remain in effect during transfer

10

Changes & Updates to This Policy

hb777 may update this Privacy Policy from time to time. Changes may be made due to changes in business operations, introduction of new services, technological developments, or legal requirements.

For any significant changes we will post a notice on the website and make reasonable efforts to notify registered members by email. Continued use of our platform after changes will be considered as your agreement to the updated Policy.

The "Last Updated" date at the top of this page always indicates the date of the current version.

hb777's Privacy Policy